May coordinate projects of limited to moderate scope.
High degree of knowledge in Microsoft Office products and operating systems.Knowledge in Application Development Life Cycle, Collaboration tools (Sharepoint).Must have experience as Desktop Support Specialist.4 - 7 years of related working experience, preferably in network and server administration.Degree in Computer Science / IT / Computer Engineering or other equivalent training certifications/qualifications.Told what, when and why, is expected to know how and who. Receives indirect supervision solves routine to moderately complex problems with latitude to independently select methods and resources.Advice/Degree of influence are limited generally carries out decisions made by others. Leadership contacts are limited except for routine matters where primary purpose is to collect, convey, or explain information or actions. Primary interface is at a similar level and across limited functions, and/or may be external.Failures may cause schedule or program delays that can easily be remediated by others. Contributes to results or milestone completion. Responsible for limited accounts, services or scope of deliverables, or portions of a larger project.Work with cross-functional team to provide first class IT services across the region.
Applies specialized analytical and technical skills and communications within assigned area. Understands and can independently implement and ensure site adherence to IT policies, procedures, practices and regulatory requirements Decisions are reviewed for sound judgement, adequacy, quality, relevance, and accuracy.Manage and maintain all networking devices (routers, switches, firewall, VPN switch, etc.).Administer and maintain the SAN and VMWare environment.Administer and maintain the regional Backup System.Independently provides solutions to a variety of problems of moderate scope and complexity.Possesses a general understanding of local, regional, department, division, function/BE and corporate policies, procedures and practices. Applies diverse specialized standards, methods, policies, procedures, practices, principles, theories, concepts, and techniques.
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Demonstrates increased application of specialized professional knowledge and skills.
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